Strata
Letting Made Simple For Landlords…

LMS understands that you — the private landlord— want a professional and competitively priced solution to your property management needs. LMS is delighted to be able to offer you our landlords’ management service which takes the hassle out of being a landlord.

As an LMS client you could benefit from a range of products and services such as our HomeLet rent and legal expense guarantee, which means that if things did go wrong then you don’t need to worry as you are fully covered.

Our bespoke software and fully trained letting advisors who are available 24 hrs a day, 7 days a week manage the day to day communications and needs of your tenant allowing you time to develop your business whilst maintaining the highest standards of customer care.

We know how important it is to stay on top of what is happening in the industry and that is why we will give you instant access to a professional free advice hotline which can advise you on anything from general advice on being a landlord to advice on current and new legislation.

What other benefits can you expect from being an LMS client?

• Reducing the time you spend managing your properties
• Free six month rent and legal expense guarantee for each new tenancy subject to reference
• Free advice on current and new legislation as well as advice on day to day issues
• The peace of mind of comprehensive and rigorous reference checks
• A monthly account statement detailing all the transactions for the property
• Emergency assistance when you need it — 24 hours a day, 7 days a weeks, 365 days a year— or the option to specify your own maintenance provider
• Bespoke property administration software which eliminates manual errors and ensures a high level of service
• Dedicated and trained professional dealing with your account

“The administration is such a hassle” — okay, so let us do it!

The biggest complaint we hear from landlords is that it is so time consuming trying to keep their tenants happy, especially when they have a larger portfolio of properties and are between managing the paperwork, chasing the tenant for payment or getting called out in the night when there is an emergency. When you sign up to our administration package then you don’t need to worry we’ll be taking care of it all for you. Our team of trained advisors will manage all your administration and management needs— because our software package is designed specifically for property management it ensures a consistently high level of customer service and satisfaction. We also give you the option to specify your own maintenance contractors if you currently have a relationship with a supplier.

“But what about out of hours?”—- that’s fine we’re here 24/7

When you sign up to LMS you are getting so much more than just an administration service. Because we are committed to our full administration and management service you will have access to a trained letting advisor 24/7. LMS is able to offer you assistance when you need it, not just when the office is open. Our emergency hotline will always be operated by a trained letting advisor dealing with your call so you can be assured of continuity of service no matter what time or day you call.

“What happens if the tenant can’t pay?” — Our HomeLet rent and legal guarantee has you covered

Like many things in life letting your property can be a risky process, even a good tenant’s circumstance can change and before you know it they are in arrears. You still have to pay the mortgage even if the tenant hasn’t paid you but when you’re an LMS client you don’t need to worry. We are able to offer you—the landlord— a free 6 months’ rent and legal expense guarantee, on condition of your tenant passing a comprehensive reference check which is carried out by our insurance partner HomeLet. This guarantee will pay your rent for the remainder of the 6 month agreement in the event of the tenant defaulting. You don’t need to worry about the legal process either as that is included in the rent guarantee. HomeLet will handle the legal process and all legal costs are included in the legal guarantee up to £50,000.

“Who’s in my property?” — Our safeguard is to offer you the most comprehensive reference checks available

It is important when letting your property to realise that a basic credit check just doesn’t cut it. Defaults on rental payments do not show on a basic credit check so that is why we will not do them. We take the letting of your property very seriously and that is why we perform the most comprehensive and rigorous reference checks available, in fact we use the type of referencing that the major banks use.

This includes:

• Five years undisclosed addresses
• Voters roll check
• Five years CCJ’s/CD’s
• Check on loans history
• Consistency of application cross-check
• Unique identity fraud check
• Employers reference
• Salary confirmation
• Landlords reference
• Tenancy assessment score

“Are you up to date on all the legal changes?”— Yes we are.

Do you know of the changes that have been made recently in Scotland where you must be registered to be a Landlord? Are you aware that the law in England will change on the 6th April 2007 with regard to a tenant’s security deposit? Do you know all your legal obligations that you must fulfil before letting your property? No? We do.

With our close association to the National Approved Letting Scheme (NALS), the only government supported body, we are able to ensure that we are always keeping you up to date on the changes concerning letting legislation. You can also access our advice helpline when you need it and you will be kept in the know by our regular landlord newsletter.